Covid-19 Safety Plan

 

 

Abstract

This document was prepared on 8th July 2020, in accordance with the ‘Covid-19 safety plan – resource’ from Museums & Galleries Queensland. A hard copy of this document will be displayed

in the BBQ Area and reception.
An electronic copy will be emailed to all volunteers & staff and available for access on the Museum website at https//www.herveybaymusem.com.au

We will be following the guidelines for Tourism Operators/Attractions with buildings having an area less than 200 sq. m. and will use the 2 sq. m social distancing rule .
https://www.qld.gov.au/health/conditions/health-alerts/coronavirus-covid-19/current-status/public-health-directions/business-activity

Brian Taylor  (18/07/2020)

Contents

CHAPTER 1. Managing the risk of exposure to COVID-19..................................... 2

Physical distancing....................................................................................... 2

Cleaning and Sanitation................................................................................ 2

Operations and Maintenance........................................................................... 2

Practical arrangements to be implemented................................................... 3

CHAPTER 2. Limiting visitor and volunteer numbers and keeping social distancing requirements.................................................................................................. 4

Retail space. (Reception).............................................................................. 5

CHAPTER 4. Supporting staff and volunteers...................................................... 5

CHAPTER 6. Summary...................................................................................... 5

 

COVID- 19 Safety plan

CHAPTER 1. Managing the risk of exposure to COVID-19.

Physical distancing:

Physical distancing guidelines specify a minimum distance of 1.5m between people at all times. This applies to visitors, volunteers and staff. Although it is likely that most volumeters, staff & members of the public are aware of this rule, signage outlining the physical distancing requirements will be displayed at strategically placed locations – namely, the reception, all buildings, BBQ area, toilets, and demonstration areas..

The area of each room in the Museum has been considered, and appropriate limits to the number of people allowed in each vicinity will be enforced to ensure that there is sufficient distance between people. Staff should not have a problem, since there are no shared work areas. This topic will be discussed in more detail in Chapter 2.

Cleaning and Sanitation:

The Historical Village & Museum has always prided itself on the high level of cleanliness upheld throughout our facility. In fact, it is often complimented by visitors. This is a good indication that our current policies & procedures are effective in maintaining a hygienic environment.

The following guidelines are advised to reduce risk of infection:

  • The installation of an alcohol based hand sanitiser dispenser in Reception. Visitors will be asked to sanitise their hands on arrival. This will be the reception staff’s responsibility to manage.
  • Installation of an alcohol based hand sanitiser dispenser at the entrance of the toilet facilities, with signage that encourages members & visitors to use
  • Installation of an additional number of hand sanitising dispenser stations throughout the Museum, with signage, at high traffic and interactive areas, such as Demonstration areas, BBQ area, Fire Station, Shark Display, Collections area, Workshop.
  • The Office must also have one a bottle of sanitiser. Office users to regularly clean high use items/areas using alcohol based wipes.
  • Volunteers will clean and sanitise the work areas that they used at the end of their shift. The Historical Village will make disinfectant wipes available for that
  • Volunteers at the end of their shift will wipe hand rails and door handles on their way
  • The Volunteers will sanitize hand rails, handles and common touch points in public areas regularly.

 

Operations and Maintenance.

It is important to continue compulsory and essential inspections and services such as Fire Panel, Smoke alarms, Exit and Emergency systems, Safety switches, Fire extinguishers and even Pest control. Most of our  annual maintenance requirements have been done before COVID, so we do not need to do that for at least six months to a year from now.On re-opening the Museum, the Executive will make contact with essential service contractors, to advise them that we are operating again. This communication will be accompanied by a statement, as follows:

“The Hervey Bay Historical Village & Museum is committed to provide a COVID-19 free and safe environment to its Volunteers, Staff and Visitors. To assist us in achieving this, all visitors to the Museum, including sub- contractors are requested to follow all rules as set out in the Queensland Health COVID-19 guidelines. As a sub-contractor, please make sure that all technical personnel attending the Museum on business adhere to the following guidelines:

  • Are not displaying any cold, flu or other illness symptoms,
  • Undertake to adhere to all the safety measures implemented in the Historical Village.”
  • Have not had contact with COVID-19 positive cases for at least 14 days ,|

 This declaration must also be available at the Office, to be signed by all sub-contractors or work related

A similar sign must be displayed to be read before entry, and visitors should be made aware of it. This information is also displayed on the Museum website, and will be included in all correspondence that could lead to a visit. The receptionist could refuse entry in doubtful cases .

Practical arrangements to be implemented.

Some other practical measures to ensure safe conditions of visit to be considered are the following:

  • No water fountain to be operating until further notice. However to compensate for that, a sign that the Museum has bottled water for sale must be prominently displayed at Reception, and perhaps two more
  • There will be no shared food in the kitchen (e.g. no cookies in the cookie jar).
  • The Volunteers tea/coffee items to be locked away on non work days.
  • Hand sanitizer stations to be implemented. Signs on toilet doors recommending hand hygiene.
  • Souvenirs to be handled only by Reception Staff including books. Staff may open books to show visitors.
  • Magic wedges demo item to be kept separate from bulk supply. Visitors can be invited to take their own wedge from the basket.
  • Groups need to be booked at least two weeks before the visit, in order to manage volunteer numbers at the time, and to limit the group size.
  • Volunteer tea room to have allocated seats only, in order to keep social distancing.
  • Volunteers to bring their own mugs. No Museum crockery or any item that needs to be washed to be used.
1.      Visitors.

Because of the Museum’s adequate ground space, it can easily handle the groups of 40 +.
Groups of 20 or more will split into smaller groups for demonstrations etc. All visitors in a group booking will have access to the guidelines in managing the risk of covid-19 contraction. Bookings for groups will be advertised as essential, and will be made according to the number of places available on that specific day.

Walk-ins of group sizes of five or less are allowed.

All visitors need to sign a visiting book with contact phone number. Other considerations:

  • Numbers as per booking are not to be exceeded
  • Eftpos payment preferred on or before visit or Invoice/Bank transfer as arranged prior to visit
  • Limited cash handling
  • Children to be supervised at all times.

To encourage visitors to enforce physical distancing & maintain the general cleanliness of the facility, the following guidelines will be provided:

  1. Signage at the entrance to all buildings and Demonstration areas.

To encourage visitors to enforce physical distancing & maintain the general cleanliness of the facility, the following guidelines will be provided:

  1. Signage at the entrance to all buildings and Demonstration areas.
  2. Old time games not available at the moment.
  3. Face masks available at reception, for sale.
  4. Sanitising Stations
  5. Alcohol wipes in Toilets, Fire Station, Workshop and demonstration areas

 

CHAPTER 2. Limiting visitor and volunteer numbers and keeping social distancing requirements.
Click here for building limits

Fortunately, due to its large floor space, the Museum does not face drastic limitations on visitor/volunteer/staff numbers. A rough calculation shows the entire Museum floor space to be in in excess of 10,000 square metres. At a recommended 4sq/m per person, this translates into more people than the Museum has ever contained at one time.

The challenge however lies in individual areas where visitors can congregate and exceed the limit (such as all buildings, demonstration areas etc.) All buildings and Demonstration areas will have signage indicating the maximum number of persons allowed to enter.
We will be following the guidelines for Tourism Operators/Attractions with buildings having an area less than 200 sq. m. and will use the 2 sq. m social distancing rule .
https://www.qld.gov.au/health/conditions/health-alerts/coronavirus-covid-19/current-status/public-health-directions/business-activity

Another area to be monitored is the volunteer lunch area (BBQ), especially during busy periods when people are sitting down.

All Events and functions that may be planned for the foreseeable future and cannot adhere to the social distancing guidelines without severely limiting the financial gains of such an event will be postponed.

Managing the correct person per floor space ratio is a matter of balancing three variables, namely Staff, Volunteers and Visitors.

2.      Volunteers.
  • The Museum has a deep understanding and appreciation for the fact that ourvolunteers are committed to their different tasks at the museum, and can’t wait to return to doing just that. However for the foreseeable future volunteers and visitors have to share the allocated spaces available for visiting the Museum. This is a very difficult situation to manage, because we do not know how many visitors we will be having per day.
  • Leaders of the different work areas for volunteers will put in place rosters for managing their specific work areas to ensure social distancing regulations are adhered to. They may arrange different shifts if more than the allowable numbers wish to work in the Museum on the same

Specific safety measures for volunteers would include:

  • Keeping social distancing as per rest of Museum
  • Limit money handling
  • Barriers ensuring social distancing at Reception
  • Keeping numbers per Museum floor area to recommendations
  • Minimising contact with high risk areas, such as washing up, cleaning the kitchen after other users
  • Minimise unnecessary contact with the public, such as drawn out payment procedures (individual payments for groups)
  • Limited visitor interaction
  • Social distancing amongst themselves as well as visitors
  • No handling of food and drinks for visitors
  • Supplying own mugs/eating
  • Limiting time spent at the Museum in the beginning
  • Face masks available free of charge for use when on duty
  • All volunteers need to make management aware of any volunteer who is reporting for work with any cold or flu symptoms

 

Retail space. (Reception)


   All visitors to fill in form with Name, Address, Telephone Number
Failure to provide this information will mean that you cannot enter the Museum

  • Sanitising Station to be placed on table at foot of stairs with request for all visitors to use before entry
  • Visitors to queue outside of Reception area on the verandah.
  • Magic wedges demo item to be kept separate from bulk supply. Visitors can be invited to take their own wedge from the basket.
  • Eftpos machine to be wiped down after each use.
  • Eftpos is the preferred way of paying
  • Limited cash handling
  • Water and soft drinks can be purchased at Reception
  • “Please don’t touch, ask for assistance” signs will be displayed.
  • Souvenirs to be handled only by Reception Staff including books. Staff may open books to show visitors.
  • An extra barrier will be placed in front of Reception counter to create the 1.5m space
  • Brochures to be placed on barrier table

 

CHAPTER 4. Supporting staff and volunteers.

Volunteers and staff will be reminded to adhere to social distancing and safety rules.

As well as having the usual sanitisers, facemasks should also be made available for staff and volunteers at the Museum.

Staff and volunteers must adhere to a strict protocol of not coming to work if they have any cold or flu symptoms. This should be strengthened through regular communication, such as Vibes.

Staff and volunteers should also monitor their colleagues and visitors for displaying these symptoms.

 

CHAPTER 5. Summary.

The above guidelines for opening the Museum and establishing a protocol for a safe and healthy work environment is by no means a final word on the subject.

Once operational again, the everyday dynamics of a working Museum will clearly show areas that needs to be changed and more procedures that needs to be implemented. The COVID-19 situation is far from over, and by constantly reviewing not only the situation in general, but also how the Museum is coping will produce a document that stays relevant, functional and hopefully a useful tool to keep the Museum a safe and healthy work place while at the same time fulfilling its primary function and duty to the community.